Refund Policy

1. Overview

At Bharat Funnels, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds, cancellations, and our money-back guarantee. Please read this policy carefully before making a purchase.

2. 7-Day Money-Back Guarantee

To be eligible for the 7-day money-back guarantee:

• You must be a first-time subscriber to Bharat Funnels
• The refund request must be made within 7 days of your initial purchase date
• You must provide a reason for the refund request
• Your account must not have violated our Terms of Service

3. Subscription Cancellation

Monthly Subscriptions

You may cancel your monthly subscription at any time. Upon cancellation, you will continue to have access to the Service until the end of your current billing period. No refunds will be provided for partial months.

Annual Subscriptions

For annual subscriptions, you may cancel at any time. If you cancel within the first 7 days (during the money-back guarantee period), you will receive a full refund. After 7 days, no refunds will be provided for the remaining subscription period, but you will continue to have access until the end of your annual term.

How to Cancel

To cancel your subscription, log into your account and navigate to Settings → Subscription → Cancel Subscription. Alternatively, you can contact our support team at support@bharatfunnels.com.

4. Non-Refundable Items

The following are not eligible for refunds:

• Subscription renewals (after the initial 7-day period)
• Add-on services or one-time purchases after activation
• Custom development or consulting services once work has begun
• WhatsApp API credits or messaging fees once consumed
• Domain registration fees
• Third-party integration costs

5. Refund Process

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at refunds@bharatfunnels.com with your account email and reason for refund
2. Include your order/transaction ID
3. Provide details about why you're requesting a refund
4. Our team will review your request within 2-3 business days

Refund Timeline

Once your refund is approved, the amount will be credited back to your original payment method within 5-10 business days, depending on your bank or payment provider. You will receive an email confirmation once the refund has been processed.

6. Plan Downgrades

If you downgrade your subscription plan, the new pricing will take effect at the start of your next billing cycle. No prorated refunds will be issued for the current billing period. You will continue to have access to your current plan's features until the downgrade takes effect.

7. Account Termination

If your account is terminated due to a violation of our Terms of Service, you will not be eligible for any refund. We reserve the right to suspend or terminate accounts that engage in fraudulent, abusive, or illegal activities.

8. Exceptional Circumstances

In exceptional circumstances (such as extended service outages caused by us, billing errors, or documented technical issues preventing use of core features), we may consider refund requests outside of our standard policy. These requests are reviewed on a case-by-case basis at our discretion.

9. Chargebacks

If you initiate a chargeback with your bank or payment provider without first contacting us, we reserve the right to suspend your account immediately and dispute the chargeback. We encourage you to contact our support team first to resolve any billing issues.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us:

• Email: hello@bharatfunnels.com
• Phone: +91 8143010880
• Address: 56-253, 2nd Floor, KVR Enclave, Beside Gurudwara, Ameerpet, Hyderabad, Telangana 500016